E-commerce Strategy Development: I create and implement comprehensive e-commerce strategies to achieve business objectives, including setting sales targets, identifying market trends, and optimizing product offerings.
Platform Management: I manage and maintain e-commerce platforms (e.g., Shopify, WooCommerce, Magento) to ensure smooth operations, update software, and troubleshoot technical issues.
Product Management: I oversee product listings, inventory management, and order fulfillment to ensure accurate and timely delivery.
Marketing and Advertising: I develop and execute marketing campaigns across various channels (social media, email, search engine optimization, and paid advertising) to increase brand visibility and drive sales.
Customer Service: I provide exceptional customer service through multiple channels (email, phone, live chat) to resolve issues and improve customer satisfaction.