Online Store Setup: I'm responsible for setting up and maintaining an e-commerce platform, including choosing the right e-commerce software, configuring payment gateways, and designing a user-friendly interface.
Digital Marketing: I create and execute digital marketing strategies to increase brand visibility and drive sales. This includes search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and social media marketing.
Inventory Management: I oversee the management of inventory levels, ensuring that products are stocked and shipped on time. This includes managing suppliers, tracking stock levels, and optimizing inventory turnover.
Customer Service: I handle customer inquiries and complaints, providing timely and effective solutions to ensure customer satisfaction. This includes responding to emails, phone calls, and social media messages.
Order Fulfillment: I ensure that orders are processed and shipped promptly, meeting customer expectations for speed and accuracy. This includes managing shipping options, tracking orders, and resolving any issues that may arise.