Store Setup and Design: I create visually appealing and user-friendly online stores using platforms like Shopify, WooCommerce, or BigCommerce. I ensure that the store's layout, product display, and navigation are intuitive and easy to use.
Product Management: I manage product listings, descriptions, pricing, and inventory levels. I also ensure that products are accurately categorized, tagged, and promoted to reach the target audience.
Marketing and Advertising: I develop and execute effective marketing strategies, including social media marketing, email marketing, influencer marketing, and paid advertising (Google Ads, Facebook Ads, etc.). I track campaign performance and adjust strategies to optimize results.
Customer Service: I handle customer inquiries, complaints, and feedback through various channels (email, phone, live chat, social media). I strive to resolve issues promptly and provide excellent customer service to build brand loyalty.
Analytics and Reporting: I use tools like Google Analytics, Google Tag Manager, and e-commerce platform analytics to track key performance indicators (KPIs) such as sales, conversion rates, bounce rates, and average order value. I analyze data to identify trends, areas for improvement, and opportunities for growth.