Product Sourcing and Procurement: I source products from various suppliers, manufacturers, or wholesalers to stock our online store. This involves negotiating prices, quality, and delivery terms to ensure we get the best deals for our customers.
Inventory Management: I manage our inventory levels, ensuring that we have the right products in stock at the right time to meet customer demand. This involves tracking inventory levels, monitoring stock levels, and reordering products as needed.
Marketing and Advertising: I develop and implement marketing strategies to attract and retain customers. This includes creating and running social media campaigns, email marketing campaigns, and paid advertising on platforms like Google Ads or Facebook Ads.
Order Fulfillment: I process and fulfill customer orders, which involves packing and shipping products, handling customer inquiries, and resolving any issues that may arise during the shipping process.
Customer Service: I provide excellent customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction. This involves resolving complaints, answering questions, and providing product recommendations.