Digital Marketing: I have expertise in developing and executing digital marketing strategies that drive traffic, engagement, and conversion on e-commerce platforms. This includes search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, and influencer marketing.
E-commerce Platform Management: I have experience managing e-commerce platforms such as Shopify, Magento, WooCommerce, and BigCommerce. This includes setting up and customizing stores, managing product listings, and integrating third-party apps to enhance functionality.
Product Management: I have knowledge of product management principles, including product development, product life cycle management, and product pricing strategies. This includes understanding product categories, product positioning, and product bundling.
Supply Chain Management: I have experience in managing supply chains, including inventory management, order fulfillment, and shipping logistics. This includes understanding the importance of stock levels, lead times, and shipping options.
Customer Service: I have expertise in providing exceptional customer service through various channels, including email, phone, and live chat. This includes handling customer inquiries, resolving issues, and providing product recommendations.