Product Management: I oversee the product catalog, ensuring it's up-to-date, relevant, and meets customer needs. This includes product research, sourcing, and inventory management.
Marketing and Promotion: I develop and execute marketing strategies to drive traffic to the website, increase brand awareness, and boost sales. This includes social media marketing, email marketing, content marketing, and influencer collaborations.
Customer Service: I provide exceptional customer service, responding to queries, resolving issues, and ensuring customer satisfaction. This includes managing customer reviews, ratings, and feedback.
Order Fulfillment: I oversee the order processing, packing, and shipping process, ensuring timely and accurate delivery of products to customers.
Financial Management: I manage the financial aspects of the business, including inventory costs, shipping costs, and payment processing.