E-commerce platform management: I'm well-versed in managing e-commerce platforms such as Shopify, WooCommerce, Magento, and BigCommerce, ensuring seamless integration with payment gateways, shipping providers, and other third-party services.
Digital marketing: I have experience with search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, email marketing, and influencer marketing to drive traffic, increase brand awareness, and boost sales.
Product management: I'm skilled in product research, product listing optimization, and inventory management to ensure efficient product offerings, accurate pricing, and timely restocking.
Customer service: I understand the importance of providing excellent customer support through multiple channels, including email, phone, live chat, and social media, to resolve issues and build customer loyalty.
Analytics and reporting: I'm proficient in using analytics tools like Google Analytics, Google Tag Manager, and e-commerce platform analytics to track key performance indicators (KPIs), monitor sales trends, and make data-driven decisions.