Managing Online Storefront: I oversee the daily operations of our e-commerce website, ensuring it is always accessible, secure, and user-friendly.
Product Management: I am responsible for managing inventory levels, product listings, pricing, and product descriptions to ensure accurate and up-to-date information on the website.
Order Fulfillment: I oversee the process of receiving, processing, and shipping orders in a timely manner, ensuring customer satisfaction and meeting delivery deadlines.
Customer Service: I handle customer inquiries, complaints, and feedback through various channels (email, phone, live chat, etc.) to provide excellent customer service and resolve issues promptly.
Marketing and Advertising: I develop and implement marketing strategies to increase website traffic, drive sales, and enhance brand awareness through social media, email marketing, and other digital channels.