Product Sourcing and Inventory Management: I have experience sourcing products from various suppliers, negotiating prices, and managing inventory levels to ensure efficient stock turnover and minimize waste. I also stay up-to-date with the latest product trends and consumer preferences to make informed purchasing decisions.
E-commerce Platform Management: I'm skilled in setting up and managing e-commerce platforms such as Shopify, WooCommerce, and BigCommerce. This includes configuring payment gateways, shipping integrations, and setting up product listings and categories.
Marketing and Advertising: I have a deep understanding of digital marketing strategies, including search engine optimization (SEO), pay-per-click advertising (PPC), social media marketing, and email marketing. I use these techniques to drive traffic to the website, increase brand awareness, and generate sales.
Customer Service and Support: I provide excellent customer service through various channels, including email, phone, and live chat. I'm skilled in resolving customer complaints, handling returns and refunds, and providing product recommendations.
Data Analysis and Reporting: I use analytics tools such as Google Analytics to track website traffic, sales, and customer behavior. I analyze this data to identify trends, optimize the website and marketing strategies, and make data-driven decisions to improve the overall e-commerce operation.