Digital Marketing Strategy: I develop and execute comprehensive digital marketing strategies to increase brand awareness, drive traffic, and boost sales. This includes search engine optimization (SEO), pay-per-click (PPC) advertising, social media marketing, email marketing, and content marketing.
E-commerce Platform Management: I have hands-on experience with various e-commerce platforms like Shopify, WooCommerce, Magento, and BigCommerce. I can set up and configure these platforms, customize their themes, and integrate third-party apps to enhance functionality.
Product Sourcing and Fulfillment: I source products from suppliers, negotiate prices, and ensure timely delivery. I also manage inventory levels, handle returns, and resolve any issues related to product quality or delivery.
Customer Service: I provide exceptional customer service through multiple channels, including email, phone, and social media. I respond to customer inquiries, resolve issues, and ensure customer satisfaction.
Analytics and Performance Tracking: I use tools like Google Analytics to track website traffic, sales, and customer behavior. I analyze data to identify areas for improvement and make data-driven decisions to optimize the e-commerce business.