E-commerce Platform Management: I am well-versed in popular e-commerce platforms such as Shopify, WooCommerce, and BigCommerce, and have hands-on experience with their setup, customization, and optimization for maximum sales and user experience.
Product Sourcing and Inventory Management: I know how to find reliable suppliers, negotiate prices, and manage inventory levels to ensure timely delivery and minimize stockouts and overstocking.
Digital Marketing: I have expertise in search engine optimization (SEO), pay-per-click advertising (PPC), email marketing, and social media marketing to drive traffic to the website and convert visitors into customers.
Customer Service: I understand the importance of prompt and effective customer service in building customer loyalty and driving repeat business. I am skilled in handling customer inquiries, resolving issues, and providing excellent support.
Analytics and Performance Monitoring: I know how to track key performance indicators (KPIs) such as conversion rates, average order value, and customer retention to measure the success of the e-commerce operation and make data-driven decisions for improvement.