Platform Management: I ensure that the e-commerce platform is stable, secure, and user-friendly. This includes managing the website's design, layout, and overall user experience.
Product Management: I source and manage products from suppliers, manage inventory levels, and ensure that products are accurately priced and described on the website.
Marketing and Advertising: I develop and execute marketing strategies to increase brand awareness, drive traffic to the website, and convert visitors into customers. This includes social media marketing, email marketing, search engine optimization (SEO), and paid advertising.
Customer Service: I handle customer inquiries, resolve issues, and provide support to ensure customer satisfaction and loyalty.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify areas for improvement and optimize the e-commerce strategy.