Product Management: I oversee the entire product lifecycle, from product research and selection to inventory management and order fulfillment. This includes monitoring product performance, analyzing sales data, and making data-driven decisions to optimize the product catalog.
Marketing and Promotion: I develop and execute marketing strategies to drive traffic to the website, increase brand awareness, and boost sales. This includes email marketing, social media advertising, content creation, and influencer partnerships.
Customer Service: I ensure that customers have a seamless and satisfying shopping experience by providing timely and effective support through various channels, such as email, phone, and live chat.
Order Fulfillment: I coordinate with suppliers, warehouses, and shipping carriers to ensure timely and accurate order fulfillment, including packaging, shipping, and returns.
Financial Management: I oversee the financial aspects of the business, including budgeting, forecasting, and financial reporting. This includes managing cash flow, accounts payable, and accounts receivable.