Product Management: I source high-quality products from suppliers, manage inventory levels, and ensure timely restocking to meet customer demand.
Marketing and Advertising: I develop and implement effective marketing strategies to increase brand awareness, drive traffic to the website, and boost sales. This includes social media marketing, email marketing, paid advertising, and content marketing.
Customer Service: I provide excellent customer service through various channels, including email, phone, and live chat. I respond promptly to customer inquiries, resolve issues, and ensure customer satisfaction.
Order Fulfillment: I manage the order fulfillment process, from receiving orders to shipping products to customers. I ensure accurate and timely shipping, and handle any issues that may arise during the shipping process.
Analytics and Reporting: I analyze sales data, website traffic, and customer behavior to identify trends, opportunities, and areas for improvement. I use this data to inform business decisions and optimize the e-commerce platform.