Strategic Planning: I develop and implement strategies to increase sales, improve customer engagement, and enhance the overall user experience of the website.
Product Management: I manage the product catalog, ensuring that products are accurately listed, priced correctly, and easily accessible to customers. This includes product sourcing, inventory management, and product photography.
Marketing and Advertising: I create and execute marketing campaigns to reach our target audience, increase brand awareness, and drive sales. This includes social media marketing, email marketing, influencer marketing, and paid advertising.
Customer Service: I handle customer inquiries, resolve issues, and provide support through various channels (email, phone, chat, and social media).
Order Fulfillment: I oversee the order fulfillment process, ensuring that orders are processed accurately, shipped on time, and delivered to customers in a satisfactory condition.