Product Sourcing and Inventory Management: I source high-quality products from reliable suppliers, ensuring timely delivery and competitive pricing. I also manage inventory levels to prevent stockouts and overstocking, minimizing waste and optimizing logistics.
E-commerce Platform Optimization: I select and configure the best e-commerce platform (e.g., Shopify, WooCommerce, Magento) to meet the business needs, ensuring a seamless user experience, and easy product management. I also optimize website performance, navigation, and search functionality to improve conversion rates.
Digital Marketing Strategy: I develop and execute a comprehensive digital marketing plan, including search engine optimization (SEO), pay-per-click (PPC) advertising, email marketing, and social media marketing. This strategy aims to increase brand visibility, drive organic traffic, and generate leads.
Customer Service and Support: I ensure that customer service is top-notch, providing timely responses to inquiries, resolving issues efficiently, and offering personalized support through various channels (phone, email, live chat, social media).
Analytics and Performance Tracking: I set up and analyze key performance indicators (KPIs), such as conversion rates, average order value, and customer retention rates, to gauge the store's performance. This data informs future business decisions and helps optimize the e-commerce strategy.